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Alchemy Systems provides
a supply, installation and support service to businesses throughout
the UK. Our solutions range from PCs and servers to sophisticated
networks, telephone systems and audio visual devices.
We supply PCs, Servers, Networks and Security Solutions
Alchemy provides IT, networking and telephony solutions to businesses
seeking competitive pricing on products from world-class suppliers
such as IBM, HP, Wyse, Raidtec, Veritas, Lexmark, CheckPoint, 3Com,
Cisco and Avaya. Many of our customers rely on our expertise
in identifying technical solutions to their business requirements,
with the incumbent benefits of increased reliability and support.
We install entire systems or integrate new products into your network
Alchemy has considerable experience of pre-loading software and
configuring and installing customer hardware to meet specific user
or network requirements. Furthermore, we can deliver administrator
training or software licensing and asset tracking audits as part
of the installation. The Alchemy advantage is that we can
integrate the products of your choice into a single network; for
example PCs from HP, servers from IBM, peripherals from Lexmark,
laptops from Sony connected to remote services through secure firewalls
from Check Point and routers from Cisco.
We support your business
Alchemy provides a range of support options catering for different
customer requirements. However when supporting our customers’
business-critical processes, our philosophy is that prevention is
always better than cure. Therefore rather than waiting for
system problems, network failures or loss of service, we look to
substantially reduce the risk through regular preventative maintenance
and good housekeeping practice, delivered via remote access and
by on-site visits.
Click
here to calculate your Alchemy Support Contract
‘Top Ten’ Features of an Alchemy IT Support Contract
- FREE network audit
- FREE software for
remote server access
- REGULAR preventative
maintenance (conducted remotely)
- SCHEDULED user support
sessions and on-site housekeeping
- QUARTERLY review
meetings
- UNLIMITED telephone
support
- REMOTE diagnostics
and problem fix
- ON-SITE engineer
call-out (same day if required)
- FIXED monthly fees
- DISCOUNT on professional
services
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